Repair and Services
MedSystems Laboratory Equipment Engineering offers laboratory and medical equipment service contracts, installation, and repair solutions for most clinical laboratory equipment. Our staff of factory trained technicians has the expertise to provide on-site service for your medical equipment, as well as repair solutions at our repair facility
Why Use Med System
- Our engineers have over 13 years in experience.
- Factory trained equipment application specialists.
- Provide the industry’s best External Quality Control Programs for clinical and research laboratories.
Importance of Preventative Maintenance
- Protect yourself from the unexpected.
- Reduce the chances of costly downtime.
- Maintain the integrity of your scientific results.
Medsystems has competency in servicing the following instruments
| Autoclaves | Chemistry Analyzers | Histology | Refrigerators / Freezers |
| Biological Fumes & Safety Cabinets | Centrifuges | Coagulation Analyzers | Incubators and Ovens |
| Blood Gas Analyzers | Hematology/ CBC Analyzers | Molecular & Microbiology Analyzers | Water Distillers |
| SERVICE OPTIONS | SILVER | GOLD | PLATINUM |
| Labor | Reduced (Hourly Rate) | Included | Included |
| Travel/Lodging | Fixed Travel Cost | Included | Included |
| Parts/Materials | Not Included | Included | Included |
| Response Time | 1 Business Day | 1 Business Day | Next Day |
| 8:00am – 5:00pm EST | 8:00am – 5:00pm EST | 24 Hours / 7 Days | |
| Monday – Friday | Monday – Friday | Monday – Friday | |
| 24/7 Support | Not Included | Not Included | Included |
| Weekend Support | Not Included | Not Included | Included |
| After Hours Support | Not Included | Not Included | Included |
| Major Holiday Support | Not Included | Not Included | Included |
| Phone Support | *Limited | Unlimited | Unlimited |
| 8:00am – 5:00pm EST | 8:00am – 5:00pm EST | 24 Hours / 7 Days | |
| Monday – Friday | Monday – Friday | Monday – Saturday | |
| Preventative Maintenance | Not Included | (1) PM Included | *(1-2) PM Included |
| Advanced Instrument Training | Full Pricing | Discounted Pricing | Discounted Pricing |
| REQUEST QUOTE | REQUEST QUOTE | REQUEST QUOTE | REQUEST QUOTE |
Our End-User On-Site Training
Our Clients New Lab Setup
Our Service Department
Our QC Section
To keep your new or used clinical laboratory equipment operating accurately and reliably – without breaking your service budget – you can count on MedSystems Laboratory Equipment Engineering.
Manufacturers Serviced
